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Windows users of different versions, starting with XP and ending with 10, sometimes encounter a strange problem. Immediately after loading the operating system, the disappearance of its logo or after entering the account, a blank black screen appears instead of the desktop. It may have a mouse cursor, but nothing else happens. Why this can happen and how to fix such a problem.
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When loading Windows 10, a black screen appears
There may be several reasons for the appearance of a black screen instead of the Windows desktop. This happens if the wrong monitor is selected by default, drivers or Windows updates are not installed correctly, poorly configured antivirus software may interfere with loading, the explorer.exe file may be damaged, or it may not start correctly. A conflict can also be caused by software conflicts.
Depending on the symptoms, you can choose one or another solution.
If a black screen appears immediately when you turn on the computer and there are no BIOS or Windows splash screens on the screen, then the problem is not with the operating system. It is worth checking the launch of the computer itself and the operability of its main components.
If a black screen appears after the BIOS window, but before Windows boots up (the underscore may flash), the problem lies with the bootloader or the disk drive.
If a menu with options appears on a black background, then you should try to choose the usual Windows boot or the last successful configuration.
If, on a black (blue) background, a message appears with an error code, then you need to search the Internet for what exactly causes this particular problem.
In this article, we will consider in detail the situation when the system booted up, but instead of the desktop, a blank black screen appeared without any inscriptions or icons. In this case, the cursor pointer may be present. Please note that in most of these cases it is possible to access the system menu by loading it. in safe mode or by calling Task Manager and input with its help those or other teams.
Below we provide various solutions to the black screen problem in Windows.
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How to boot a Windows computer in safe mode
To solve problems in Windows, including fixing a black screen error at startup, it is sometimes necessary to use the system boot in safe mode.
Booting Windows in safe mode means starting the system with a limited set of system files and drivers.
If the current problem no longer manifests itself when Windows starts in safe mode, then the default settings and the basic set of drivers can be excluded from the list of possible reasons. This reduces the number of possible sources of the problem and helps in troubleshooting computer problems.
There are two versions of safe mode: safe mode and safe mode with loading network drivers. Safe mode with loading network drivers also loads network drivers and services needed to access the Internet and other computers on the local network.
To boot Windows in safe mode:
1. Press a key combination Win + r (Win – key with the Windows logo) to open the window Run.
2. Enter msconfig in the box and click OK.
3. Open the tab Loading and in the section Download Options check the box next to Safe mode.
Note: There are several types of safe boot mode for Windows: minimal – start safe mode, with a minimum set of drivers; another shell – safe mode with command line support; network – launch with support for the Internet.
4. Restart your computer to start Windows in safe mode.
To exit safe mode, just restart your computer.
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Windows 10 black screen at startup: solutions to the problem
Easy reboot
To get started, try resorting to the simplest option – rebooting the computer. This logical measure often helps solve many problems with Windows.
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Reinstalling graphics card drivers
In the event of a problem immediately after updating the drivers for the video card or installing them again, you will need to boot the computer in safe mode (instructions above) and remove the problem driver. Run “Device Manager”by typing the appropriate query in a system search or using the command devmgmt.msc.
Expand item “Video Adapters” and remove the device you are using. Now restart your computer and install another driver.
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Rollback video card drivers
Boot the computer to Safe Mode and go to “Device Manager”. Expand item “Video Adapters” and right-click on the device you are using, select “Properties”.
Go to tab “Driver” and select Roll backconfirming your action.
Unplug the device and reactivate it.
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Fix system files
If the system files of the operating system are damaged, then this may affect its performance. An error loading Explorer just leads to a black screen. To check the system for the integrity of system files and their availability, run the command line on behalf of the Administrator and run the command:
sfc /scannow
If errors are detected as a result of scanning, run the following command:
DISM.exe /Online /Cleanup-image /Restorehealth
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Multiple display issue and default monitor selection
a) When working with multiple displays, you can press the key combination Win + P. A window will appear with a choice of the operation mode of several monitors. In case of a black screen problem, try selecting “Only the second screen” or “Only a computer screen”.
b) If you use multiple monitors, try to leave only the main display connected and restart the computer. If an image appears, it is worth checking which display is assigned as the main display in the system.
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Windows Rollback
The system periodically creates control points, which allows you to return to its former, stable state. In case of any problems, you can use this tool. System rollback can be started from safe mode or in recovery mode, which can be started along the way Windows Options → Update and Security → Recovery.
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Antivirus Removal
Unfortunately, an incorrectly configured antivirus can become a source of problems by blocking the desired system file. Try to remove this tool. To do this, you need to boot into safe mode. Often, the antivirus software vendor also offers a special utility for removing antivirus software. If not, then you can try to remove the program from the menu. “Applications and features” along the way Windows Options → Applications.
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Uninstall installed Windows updates
The source of the problem may be the latest system updates. To remove them, open “Control Panel” and go along the path Programs and Features → View installed updates.
Sort updates by installation date and delete the last installed items (right-click on it and select Delete) Please note that sorting works within one category, so scrolling will have to look at the whole list.
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Windows Explorer crashes
Explorer is not just a standard Windows file management tool. This program is responsible for displaying system windows. If Explorer fails for some reason, the desktop may not be displayed. Restart Conductor can through “Task Manager”which can be called by pressing a key combination Ctrl + Alt + Delete and choosing “Task Manager”.
Tab “Processes” find “Conductor”. Right click on it and select “Restart”.
If this does not help, then click on the menu File → Run new task and enter explorer.exe. Click OK.
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System scan for viruses
To check the system for viruses, you can use disposable utilities placed or installed on a flash drive. It can be Dr.Web, CureIt or other applications. Boot either from a flash drive with installed software, or in safe mode for the subsequent launch of the utility from the media.
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Disable Quick Launch or Hibernation
The quick start function helps to save the state of the system when turned off. In turn, this allows faster downloads. Sometimes the presence of such a regime causes certain problems. Try disabling the quick start (hibernation mode). These settings are made on the command line.
To disable hibernation, run the command:
powercfg -h off
and restart the computer. If the download is successful, then hibernation can be enabled again with the command:
powercfg -h on
If disabling the mode did not help, then you should try disabling the quick start. Windows 8 and the first versions of Windows 10 allow you to do this in the power settings. But in the latest builds, disabling is only possible through the registry. Here’s how to do it:
Run the command prompt and enter the command:
reg add "HKLMSYSTEMCurrentControlSetControlSession ManagerPower" /v HiberbootEnabled /t REG_DWORD /d 0 /f
This command will set the parameter to zero HiberbootEnabled in the branch responsible for the quick start of the system. Reboot the computer.
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Removing applications from Startup (startup) Windows
A problem with the appearance of a black screen may occur when the program starts automatically, which is incompatible with the current version of the OS or does not work correctly with this system. You must disable all items in startup (Windows Settings → Applications → Startup).
If this helps, then you already need to include the programs one at a time, identifying the one that causes the problem.
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Change Windows screen resolution
Perhaps a black screen occurs due to the inability of the monitor to display the screen resolution offered to it. It is worth rebooting into safe mode and choosing along the way Windows Settings → System → Display → Scale and Layout as the standard resolution, for example, 1024 × 768.
If the download is successful, then you can try to return the previous resolution. In the case of the next black screen, it is worth checking the capabilities of the power supply – its power may not be enough to ensure the optimal mode of operation of the video card. Check if the screen resolution you set is generally acceptable for this monitor model.
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Disk check
The reason for the appearance of a black screen may be errors on the disk. To eliminate them, execute the command using the Command line:
chkdsk С:
substitute the name of the disk on which the system is installed instead of “C”.
If as a result of the check errors are found, you need to fix them using the command:
chkdsk c: /f
The system will indicate that this volume is being used and will prompt you to check the next reboot. It is worth answering in the affirmative (Y) and rebooting the computer.
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Performing a clean boot of Windows
During the standard Windows boot, all system services and applications start and run in the background. Sometimes a program may cause image output problems. A clean boot of Windows allows you to start the system with a minimum number of drivers and programs, which will avoid compatibility problems.
Launch the panel “System configuration” using the msconfig command on the menu Run.
In section “Services” activate option Do Not Display Microsoft Servicesand then click Disable All.
Go to tab “Startup” and press Open Task Manager.
There is a tab “Startup” disable all items. Now go to the section “Loading” window “System configuration” and click OK there. Once launched, you will receive a welcome clean boot environment.
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Video card replacement
If all the previous options did not help, as well as changing the screen resolution, then you can try changing the video card. If your computer has a discrete adapter, try switching to it. Otherwise, you need to install another video card and try to boot from it.
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Reinstall Windows
This option is the last one worth resorting to if nothing else helps. If there is valuable information on the disk, then you should boot from LiveCD / LiveUSB and copy everything you need to external media. Now you can start reinstalling the system.
See also:
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