Generally you will note an error message once you attempt to use AirPlay and Private Requests in your HomePod. You might even see the next error message, additionally proven within the screenshot beneath:
“Some options might not work on this community. HomePod options reminiscent of AirPlay and Private Requests might not work on “your community identify” as a result of it doesn’t assist peer-to-peer connections.”
The error message additionally comprises a hyperlink ‘Extra info…’. When this hyperlink is tapped, you can be taken to this Apple Assist doc: https://support.apple.com/en-us/HT209643†
You might also see this message once you first arrange your HomePod. Because the error message states, one thing in your community is stopping your HomePod from working correctly. Peer-to-peer connectivity on the HomePod is used to pair gadgets and so you possibly can join your gadgets to your HomePod.
You possibly can resolve this subject by doing the next:
Ensure that all of your gadgets are updated:
- Ensure that your iPhone, iPad, or Mac is working the most recent model. Go to Settings > Normal > software program replace in your iPhone or iPad. In your Mac, go to System Preferences > software program replace†
- Open the Residence app and faucet the Residence tab (on the backside of the display on iPhone, within the left sidebar on Mac). Faucet the home icon. Choose Residence Settings, then software program replace†
- Additionally ensure the firmware in your router is updated. That is normally performed by logging into your router’s net administration web page. You possibly can consult with your handbook or the producer’s web site for extra info.
As soon as you have made certain you’ve the most recent software program, there’s not a lot you are able to do to troubleshoot your precise HomePod. The subsequent step is to test your router settings that might be inflicting this downside. Your router’s settings may be accessed by your router’s net interface in case your router helps it.
Verify your firewall or safety software program
Do you’ve a 3rd social gathering? firewall or safety software program put in? In case your pc or Wi-Fi router has these, they could be blocking HomePod as a result of peer-to-peer visitors is typically blocked by a firewall or safety software program. Disable them and take a look at once more.
Disable 20/40 MHz coexistence in your router
possibly you’ve the 20/40MHz coexistence settings in your router. Often this setting is enabled by default. You should test whether it is enabled, and in that case, disable it. Based on Netgear, that is what enabling the setting does:
Allow 20/40 MHz coexistence – In case you disable this feature, your 2.4 GHz wi-fi will proceed to assist the utmost pace. Enabling this feature might reduce the utmost pace of your 2.4GHz wi-fi connection in half when one other wi-fi community is detected in your space; that is to keep away from interference between wi-fi networks and to take care of different wi-fi networks within the space.
Open your router’s settings, discover this feature and disable it. After turning it off, test your HomePod once more. Does it work? If not, see the following step.
Allow MU-MIMO in your router
If turning off the 20/40 MHz Coexistence setting would not assist, be sure that: MU-MIMO is enabled. Please observe that your router might not have this setting as it could not assist this expertise. Enabling this permits your Wi-Fi router to speak with a number of gadgets on the identical time. Enabling this may also make your community quicker. Discover this setting in your router and allow it.
Disable wi-fi isolation
Disable wi-fi isolation in your predominant WiFi account in case you even have visitor WiFi accounts. If this setting is enabled, HomePod will cease working as it isn’t suitable with HomePod. However preserve this in your visitor accounts. Open your router’s settings once more and discover this feature. Completely different producers might have completely different names for this setting. They normally name this Wi-fi Isolation, but when not, the phrase Isolation is normally within the identify.