When purchasing an iPhone, many buyers turn to friends who are familiar with apple technology, which is basically true and avoids annoying mistakes. However, not everyone has such a useful friend, and in this case, Apple’s own services will come to the rescue.
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Not so long ago, we talked about the fact that Russia continues to be in the top three countries where they sell the most expensive iPhone in the world.
Naturally, the high cost of smartphones, in comparison with other countries, stimulates the growth of the “gray” market, within which its own rules apply. When importing devices from abroad, unofficial resellers (in other words, resellers) are often forced to activate the iPhone in order to unlock it (unilaterally terminate the contract with a mobile operator) or transport it through customs as a personal gadget. At the same time, the smartphone is subsequently positioned as new, which is not entirely true.
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What is the difference between activating and turning on your iPhone for the first time?
Do not confuse Activation with the first turn on of the device. You can activate iPhone only when you connect a device with a valid SIM card inserted to the Internet. In the absence of one of the above conditions, turning on the smartphone will not lead to its activation.
Can I delete or hide activation data?
The activation process is irreversible. If the device is activated, then it is impossible to delete information about it, even if you resort to resetting the iPhone to factory settings or the Recovery procedure in iTunes.
Actually, the procedure for activating the iPhone is for Apple a benchmark for the period of use of the device. That is, the company believes that you have been using your smartphone not from the date of purchase, but from the moment you first activated it. Naturally, the warranty period for Apple begins to expire from the same date.
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How to find out the date of first iPhone activation and the remaining warranty period
1. Go to the section of the Apple website to check the rights to service and support (link);
2. Enter the serial number of the iPhone, which can be found on the box, case or in the menu Settings → The main → About this device;
In addition, information about IMEI and serial number can be found on the welcome screen when you first turn on your iPhone – click on the “i “ in the lower right corner.
3. In the third paragraph “The right to service and repair” must be status “Provided”;
4. Subtract 365 days from the warranty expiration date indicated below – this will be the date of the first iPhone activation.
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Examples of iPhone Service and Support Eligibility Information Received After Verification
New unactivated iPhone (this should be indicated if you are buying a new Apple smartphone):
Recently activated iPhone (no more than three months), under warranty:
Activated used iPhone. Warranty Expired:
Why did the message “this serial number corresponds to the product that was replaced” appear during the check?
If when checking IMEI or serial number a message appears with the text: “Unfortunately, this serial number corresponds to the product that has been replaced …” – Avoid buying such a device, it is not new! We talked about this case in more detail. here.
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How to check the warranty directly on iPhone or iPad (the method is only suitable for devices with iOS 12.2 and later)
1. Open the application Settings and go along the path: General → About this device.
2. In the window that appears, open the item Limited Warranty.
3. Information about the end date of the limited annual warranty is shown here.
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Warranty on iPhone in Russia
It is no coincidence that Apple indicates only the estimated warranty end date. If the user inflicts critical damage to the device, the owner will lose the right to service. This fact can be established only in the service center, but until that moment the client will be considered innocent, and his device – failed naturally.
It is interesting that the limited warranty period specified in the “Settings” item, limited by a year, does not correspond to the real realities of servicing Apple equipment in Russia. The fact is that the features of local legislation oblige Apple Rus and its official partners in the country to service devices within two years from the date of sale.