During the period of massive lockdown, postal, courier and transport services were the only connecting threads. They delivered food, medicine, clothes, books and much more, which is indispensable for a modern person.
To be sure that the parcel will arrive and know exactly when it will happen, you can use the free automatic tracking service Posylka.net.
All data from different postal and courier services are collected on one platform, which saves time – you do not need to enter passwords and parcel numbers separately on each site. Information about the parcel is available at any time, and notifications about changes in the status of parcels will be sent to the phone or e-mail.
Different ways to track a package: traditional and effective
If earlier, in order to find out where the parcel was, you had to call the local post office or call center, today all these issues can be resolved online on the official website of the postal or courier service. But for this you need to know, at least, the postal identifier (track number) of the parcel and what service it was sent by.
This information is usually provided by the seller. After the buyer pays for the goods, the seller or the sender registers the parcel and receives a unique track number. From that moment on, the package enters the database, but it is still impossible to track it – there is no information about it.
You can track the parcel only after sending it. To do this, you must enter its track number in the tracking field on the official website of the courier or postal service.
If this is a foreign service, you will have to spend time to understand the unfamiliar interface. It’s good if the site supports English. If the service works only in the language of the country, then you need to spend additional efforts to translate the status values.
Easier to track the package using the Posylka.net service. It is enough to enter the postal identifier once and the information about the parcel will be automatically pulled up to the site, including data from the sending and receiving countries.
It should also be noted that the service also has mobile applications for iOS and Android.
What to do if the package is sent but not tracked
There are situations when the parcel is not tracked by number. This could be due to various reasons:
- you need to check the spelling of the tracking number again: a mistake may have been made;
- the seller gave not a real, but a fictitious number – this does not mean that he is a fraud, just getting a track number is a paid option and for small orders it may be unprofitable;
- the seller still turned out to be a fraud and did not send the goods;
- the parcel is lost at customs or sorting point;
- the parcel is registered, but has not yet been sent, but is at one of the preparatory stages;
- if the track number consists only of numbers, then it is possible to track the parcel only in the country of the sender.
What to do in such cases:
- wait for a paper notification of the arrival of the parcel at the post office;
- apply for a search, if the parcel is still lost;
- if the protection period has already expired, and the seller does not give any explanation, apply for a refund;
- extend the protection period if the system shows that the package is already in the recipient’s country, but for some reason is delayed.
When can you start tracking your package?
Usually you can start tracking a parcel on the 2nd … 7th day. This is due to the fact that the cargo is first registered, packed and sent to the sorting point.
Large online stores send goods almost daily, so you can expect that the next day after paying for the order, information about the package will appear.
While small stores can wait several days until a certain number of orders are collected and only then send them all together. In this case, the first change in the status of the parcel may occur in 7-10 days.
How long to wait for the parcel
Delivery time itself also depends on many factors. For example, on the type of transport company, additional functions and the work of postal services of the sending and receiving countries.
The fastest methods are express services that deliver parcels in 3-7 days and EMS deliveries – parcels arrive in 1-2 weeks.
International postal services, on average, deliver in 2-4 weeks. But delays are also possible and then you have to wait for the parcel for 2-3 months. This could be caused by a postal employee error, customs issues, seasonality, mail congestion, or emergencies such as a pandemic. Tracking the parcel will help you understand at which stage the hitch occurred.
Posylka.net is a universal parcel tracking service. The company started with a pilot project and the only opportunity was to track parcels from the AliExpress online store.
After a successful start, Posylka.net has gradually added more and more opportunities for unlimited search for packages around the world from any logistics company. Today the company’s database contains more than 750 transport, courier and postal companies.
The service has left its original simplicity, but added new functions that help save time and always know exactly where the package is. After connecting the service, all orders are automatically uploaded to Posylka.net and immediately begin to be tracked.