Many of us have been in situations where, when contacting any company or institution, we need to contact the necessary specialists or departments by the extension number.
In this article, we will talk about the hidden features of the iPhone, making it easier to make calls to an extension number.
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How to immediately dial an extension number on iPhone
If the extension number is known, it can be entered directly when dialing the main number. Dial the number, click on the asterisk icon (*) and, without releasing your finger, wait for the asterisk to change to a comma and after it enter an additional number or numbers, similarly separating them with commas. This action activates the mode Pause, allowing you to add a few seconds before entering the extension number.
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What if this trick doesn’t work?
However, in some cases, the above method does not work. Why? Because those three seconds after which the extension is entered is not always enough to start working with extension numbers. In other words, our extension does not manage to be processed by the answering system of the company we are trying to reach.
Fortunately, this problem is easily solved. Just add another identical extension number (in our case ) and get, for example, 7777.0.0.
If this does not help, try activating the mode. Expectation. To do this, press and hold the “ # »After dialing the main number. After the appearance of the sign ” ; »Enter the extension number. This action will instruct the phone to wait for the user to enter the extension number.
Now, when making a call to a contact, at the moment when the smartphone receives an indication of the possibility of entering an extension number, the message “Dial [добавочный номер]“.
So if you need a long wait before entering the extension, try this method. In this case, you will not be able to dial the extension automatically, but at least you can enter it with one click.
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How to edit a contact on the iPhone based on automatic extension dialing
On iPhone, open the application “Telephone” or “Contacts”, And then make the following changes to add an additional number to an existing one.
1. Select your contact and press “Editing”.
2. Click on the phone number to which you want to add the extension number, and for the new number, click “Add Phone“.
3. Hover over the end of the telephone number and press the “ + * #»In the lower left corner of the keyboard.
4. Click on the “Pause“. This will insert a comma at the end of the number.
5. Enter the desired extension number after the comma, no space should be put in front of it.
6. Click “Done“.
The pause you add between the phone number and the extension number of your contact will cause the phone to stop dialing for a few seconds, and only then continue to enter the extension number.
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How to edit a contact on the iPhone taking into account the activation of the “Standby” mode
If you have problems with automatic extension dialing due to a too short pause, try the option with activating the mode “Expectation”.
This key will give the phone instructions that it needs to wait for the user to take an additional action – that same extension number entry.
Follow the same steps as before to configure, but select “Expectation” instead “Pause”.
You will see the appearance of a semicolon instead of a semicolon. Add an extra number immediately after this semicolon without a space in front of it. Click Donewhen done.