Why ringtone on a call starts to sound quieter on iPhone 12, 12 Pro, 11, 11 Pro, XS, XR and X and how to turn it off


If you have an iPhone 12, iPhone 11 Pro, iPhone XR, or any other Apple smartphone equipped with a Face ID scanner, then you’ve probably noticed that the ringtone volume gradually decreases. The phone rings loudly at first, but then the sound becomes quieter, and even when the volume is turned on full, it is still quiet.

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Why does the ringtone sound quieter on iPhone 12, 12 Pro, iPhone 11, iPhone 11 Pro, iPhone XS, iPhone XR, and iPhone X?

Don’t worry, your iPhone is fine, and Apple actually intended it this way – “this is not a jamb, but a feature.” However, if you want your smartphone to ring at the same loud volume all the time, here’s how to do it.

First, let’s figure out why the melody plays loudly on incoming calls, but then the sound starts to fade. In fact, this is one of the features of Face ID. It works even when you are not using a face scanner to unlock your device. The fact is that Face ID cameras always scan your face, regardless of whether they are used for authentication or not. Even if you do not use the scanner, it will still remain active to ensure the full operation of other functions, one of which is to decrease the volume of the ringtone.

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How to turn off Ringtone Volume Down on iPhone 12, 12 Pro, iPhone 11, iPhone 11 Pro, iPhone XS, iPhone XR, and iPhone X

To turn off ringtone fading, you need to deactivate the face scan feature, which detects whether you are looking at your iPhone 12, 12 Pro, iPhone 11, iPhone 11 Pro, iPhone XS, iPhone XR, and iPhone X. When the feature is deactivated, the device will not will be able to determine whether you are looking at the display while the incoming ringtone is playing, and the ringtone sound will not become quieter. For this:

1. Open the iPhone application “Settings”;

2. Open the section Face ID and Passcode;

3. Slide the switch opposite “Attention recognition” into position “Turned off”;

How to turn off Ringtone Volume Down feature on iPhone X

4. Exit from “Settings”

After doing all of the above, you can check the volume by asking someone to call you. If the sound remains equally loud throughout the entire time, then you have succeeded. If you still feel that the iPhone is ringing too quietly, you can set the ringtone volume to maximum. For this:

Open the app on your smartphone “Settings”“Sounds, tactile signals”;

In chapter “Ringtone and message sound” move the slider to the right until it stops to turn on the maximum volume;

If you want to adjust the volume of the ringtone using the physical buttons, move the slider opposite the option “Change with buttons”

How to turn off Ringtone Volume Down feature on iPhone X

Some users deliberately turn off the ability to adjust the volume using physical buttons, knowing their children’s habit of playing with the device. However, many newer iPhones have this feature disabled by default.

If your iPhone 12, 12 Pro, iPhone 11, iPhone 11 Pro, iPhone XS, iPhone XR, and iPhone X suddenly lose sound, check to see if Silent Mode (the Mute switch on the side of the device) is active. A small orange indicator on the switch will indicate activation of silent mode. Also check to see if Do Not Disturb is turned on, which mutes incoming calls completely.

How to turn off Ringtone Volume Down feature on iPhone X

In the meantime, there is no need to know about it. ”

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